Luxe Assist
Accessibility Statement
Last updated: 16 November 2025
Luxe Assist is committed to ensuring that my website, services and digital content are accessible to as many people as possible. I want every visitor — including those with disabilities, impairments or assistive technology needs — to experience a smooth, inclusive and usable journey.
This statement outlines the steps I take to support accessibility and how you can contact me if you experience any issues.
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My Commitment
I aim to make www.luxeassist.net compliant with relevant accessibility standards, including:
WCAG 2.1 AA guidelines
Equality Act 2010 requirements
Good practice for readability, structure and inclusive design
Accessibility is an ongoing effort, and I regularly review the site to improve usability.
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Accessibility Features
To support a positive experience, the website includes:
Clear headings and simple navigation
Logical reading order and consistent page structure
High-contrast text and backgrounds
Alt-text on images where applicable
Keyboard navigation compatibility
Mobile-responsive layout
Clear links and buttons
Minimal motion/animation
I also aim to write in plain, easy-to-understand English.
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Limitations
While I strive for full accessibility, some elements may not yet be fully optimised. These may include:
Third-party plugins or embedded content
PDFs or documents not yet in accessible format
Legacy images without descriptive alt text
I am working to improve these areas over time.
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If You Need Adjustments
I want everyone to be able to access my information and services. If you experience any accessibility barriers or need information in an alternative format, please contact me:
I aim to respond within 3 business days.
Examples of alternative formats I can provide include:
Accessible PDFs
Large-print documents
Easy-read versions
Email or phone summaries of content
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Feedback & Reporting Issues
Your feedback helps me improve accessibility for everyone.
If you notice a problem, please let me know:
I take all accessibility concerns seriously and will work to resolve any issues promptly.
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Ongoing Improvements
Accessibility is a continuous process. As Luxe Assist grows, I will continue to:
Review website content regularly
Update documents into accessible formats
Ensure new content meets WCAG 2.1 AA guidelines
Work with developers or support tools where needed